Frequently Asked Questions
Everything you need to know about your luxury nail experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your beauty supplies sooner.
What is your return policy for beauty products?
Due to hygiene and safety standards, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Are your nail polishes and gels cruelty-free?
Yes, at The Nail Bar Beauty & Co., we are committed to ethical beauty. All of our professional-grade polishes and treatments are 100% cruelty-free and vegan-friendly.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern buy-now-pay-later options like Klarna and Afterpay.
Do you offer professional discounts for licensed technicians?
Absolutely! Licensed professionals can apply for a pro account through our 'Trade' page to access exclusive bulk pricing and industry-only kits.